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The Fountain Children Centre serves the local and immediate catchment areas of London Borough of Southwark. We are registered by OFSTED. We have 3 classes for different age groups; each room/class provides an exciting, stimulating learning environment for children until they are ready to enter the school year.

Amongst the facilities provided for children are: cloakroom areas, bathrooms, outside play area plus many educational facilities for learning.

The staff consists of a Centre Manager, Deputy Centre Manager, qualified Nursery Officers and Assistants. We also encourage vetted volunteers and trainee Nursery staff.
 ENROLMENT FORM
An enrolment form obtainable from the Centre Manager's office should be duly completed and returned together with a registration fee of £25 (Twenty Five Pounds) for your application to be processed.

You will be notified in writing when a space becomes available for your child to start.
 DEPOSIT
Prior to admission of your child, two weeks fees will be required in advance as deposit. This fee is non-refundable but can be used up prior to your child leaving the nursery.
 NOTICES
Parents are required to give one month's notice in writing when a child is to leave the nursery. The notice period will be deducted from any advance payment and deposit paid.
 FEES
All fees after admission will be paid either on a weekly basis or monthly in advance. Fees are to be paid at the beginning of the week that is every Monday morning or at the latest the following day that is on Tuesday. Fees are due from the first week of your child starting the nursery. For monthly payers, payment must be made on the 1st of each month concerned and it should be calculated as follow; Weekly rate multiplied by 52 (weeks in a year) and then divided by 12 (being numbers of months in a calendar year). Foe example if your child pays £130 weekly; you will pay on a monthly basis £552.50 (£130.00 X 52 divided by 12)

Full fees are due irrespective of annual holidays/bank holidays and are payable throughout the year. Fees are payable for the nursery place and not child's attendance. Therefore, absences irrespective of the reason must be paid in full to retain the child's nursery space. This is to ensure that the nursery meets its financial obligations.

Fees are subject to a periodical review at the beginning of January. Increase of fees will be convened to parents given enough and appropriate notice.
 ABSENCES
A register of attendance is kept for each day, therefore, it is important that the nursery be notified on the first day of your child's absence, or as soon as reasonably practicable. Notification can be done by either phoning the nursery on 020 7639 2233 or in person with the details of your child and reason/s for his/her absence.
 CLOTHING
Children need to feel confident and free during activities and play. They need sensible, practical clothing that is easy to pull on and take off (e.g. sweat tops, jogging bottoms, easy fastening) which will encourage your child to be independent. Children will need coats every day, depending on the weather, as outdoor activities and play are an essential part of your child's development.
Clothes that are expensive, of personal importance, complicated adjustments should be avoided at all times.

Sensible footwear is essential in the nursery as children are frequently involved in running, climbing etc. We recommend Velcro fastening trainers or sturdy shoes.

Jewellery must not be worn as it can easily get caught on frames, toys and dressing up clothes, and this could result in unnecessary accidents. It is also essential for the safety of our other children in the nursery. Where earrings are worn children must wear small studs only.

On admission, parents or guardians are to provide a bag with spare clothing, disposable nappies (if necessary), wipes, toothbrush, face flannel, a blanket or cover (required if your child wants to sleep and prefers to be covered in his/her clothing). All children's personal belongings are to be labelled clearly with the child's full name. The nursery cannot and will not accept responsibility for lost or damaged items left unmarked.
 SETTLING IN PROCEDURE
Starting a nursery is a wonderful adventure and a new and busy world for a young child, with unfamiliar adults and a new environment.

For this reason, children need a settling in period, whereby, one parent is required to stay a minimum couple of hours with his/her child on the first day at the nursery until the child is at ease.
This is to ensure that your child feels safe, comfortable and settles in our nursery and it is also a very critical time in your child's life.

It is therefore necessary for parents to plan things carefully so that your child is not left to cope on his/her own too soon.

The nursery staff will continue to monitor your child on an individual basis as each need arises. Settling in will be quite different from child to child therefore offer your child plenty of encouragement and reassurance.

Use the opportunity to familiarise yourself and your child with the nursery, it's routine and procedures, to help your child feel confident and secure in knowing such things as where the toilets are, where to wash his/her hands and where to hang up coats etc.
 SWEETS AND TOYS
The nursery does not allow children bringing in sweets, snacks or toys into the nursery. There is enough provision in the nursery to meet your child's demands.

The nursery is adequately equipped with enough toys to play and share with the other children. However, if your child is fond of a particular toy (seen as a comforter), this can be allowed at the discretion of the Centre Manager and should be handed to the Senior Officer in charge in order to check suitability and conformity with the safety standard rules.
 MEDICATION
The nursery will only administer medicines to a child if his/her Doctor has prescribed it.

A medicine permission form will need to be completed and signed by the parent/guardian of the child.

All medications must be clearly marked with your child's name and dosage before handing over to the nursery centre manager, deputy or officer in charge.
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 SICKNESS DURING THE DAY
In the event of your child becoming ill while he/she is in the nursery, the Centre Manager, his/her Deputy or any responsible member of staff will inform you to arrange for your child's collection from the nursery. This is necessary in order to minimise any distress to your child or to the other children in the nursery.
 TOILET TRAINING
All efforts will be made to toilet train your child. Parents will be informed of their child's progress on a regular basis. We appreciate how difficult this process can be for some children, we therefore ask parents to encourage and continue with the process/routine at home.
 DIET
Good nutritional food is vital for a young child's development. Your child will be provided with a well balanced diet.

A qualified cook who takes into account any special dietary needs of each child prepares foods and snacks given at the nursery. All meals are included in our nursery fees.

For babies under 2 years of age, baby milk will need to be provided by the parents. Please ensure this is appropriately labelled with your child's name.
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 LATE COLLECTION OF A CHILD
The nursery is open for children from 7am - 6.30pm. Please be punctual in collecting your child from the nursery. If for any reason you are delayed in collecting your child, a late collection fee of £5 for every 15 minutes or part thereof will be charged. If after 45 minutes your child is not yet collected, we will inform the police or any other appropriate body.

If you have made an alternative arrangement for your child's collection, we must be informed by phone or in person, as we cannot hand over your child to someone else without your consent. If this is to be a regular thing, a written letter of consent must be signed and handed over to the Centre Manager or an Officer of the nursery.

If late collection of your child becomes persistent or where a parent failed to collect a child in any day, the Social Services shall be informed. This is in the interest of the child and we, as a childcare provider is obliged to do so.
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Testimonials
At FCC we aim to encourage children to learn by building upon what each child has experienced both at home and in the community. We do this by providing a safe, secure, happy, caring and stimulating environment.
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